Shipping & Returns
No returns without authorization will be accepted. All returns must be accompanied by a copy of the receipt. All returns are subject to a 20% restocking fee for errors not made on our part. No returns accepted after 30 days from sale.
Items that cannot be returned include, but are not limited to:
- Close Outs
- Clearance Items
- Special Orders
- Custom Orders
- Used Parts
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
The carrier we use for shipping is UPS.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based and/or dimension-based. The weight and/or dimension of any such item can be found on its detail page. To reflect the policies of the shipping company we use, all weights will be rounded up to the next full pound.
Some items will have special shipping, such as oversized parts that require to be shipped by freight truck and will be charged actual shipping cost. Contact Us to obtain a full shipping quote and estimated time of delivery for any of these items containing **Special Shipping** on the product page.
Customer is responsible for non-standard additional shipping charges which included but are not limited to, oversize fees, special handling surcharges, expedited shipping and truck freight fees.
FREE SHIPPING REGULATIONS
Crooks Racing offers FREE SHIPPING on qualifying online orders of $99.00 or more, utilizing ground service within the United States. This is for online customers only and does not include anything over-sized.
Qualifying order total is based on product subtotal. Taxes and non-standard shipping charges are not included as a qualifying cost. Customer is responsible for, including but not limited to; non-standard additional shipping charges such as oversize fees and special handling surcharges, expedited shipping and truck freight.
Crooks Racing on occasion may or may not indicate that a product does not qualify for FREE SHIPPING within the product page and product description. Absence of any indication does not constitute automatic qualification of FREE SHIPPING.
Our standard shipping is UPS Ground Service. If you would like any other service, please note that on your order form. After your order has shipped, Crooks Racing will e-mail you your invoice.
For more information contact Crooks Racing at (704) 663-3035.